Welcome to Crazy Pet Mart, operated by Borneo Pet Trading. Please read these terms of service ("Terms") carefully before using our website.

Acceptance of Terms

By using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website.

  • l Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You are solely responsible for any content that you post or upload to our website.

  • l Product Information

We make every effort to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website. We reserve the right to correct any errors or omissions on our website, and to update product information at any time without prior notice.

  • l Orders and Payment

When you place an order on our website, you agree to provide accurate and complete information about yourself and your payment method. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, pricing errors, or suspected fraud.

  • l Shipping and Returns

We ship products to the address you provide during checkout. We do not guarantee delivery dates or times, and we are not responsible for any delays or damages caused by shipping carriers. If you are not satisfied with a product you receive from us, please contact us within 14 days of receipt to initiate a return or exchange. We reserve the right to refuse returns or exchanges for any reason.

  • l Intellectual Property

All materials on our website, including without limitation, logos, design, text, graphics, software, and other files, are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, sell, or otherwise use any materials on our website without our prior written consent.

  • l Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website is at your sole risk.

  • l Limitation of Liability

In no event shall Borneo Pet Trading or its affiliates, officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or with the delay or inability to use our website, or for any information, products, and services obtained through our website, or otherwise arising out of the use of our website, whether based on contract, tort, strict liability, or otherwise, even if Borneo Pet Trading or its affiliates have been advised of the possibility of such damages.

  • l Indemnification

You agree to indemnify, defend, and hold Borneo Pet Trading and its affiliates, officers, directors, employees, agents, and licensors harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way related to your use of our website, your violation of these Terms, or your violation of any rights of another.

  • l Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.